Employee Assistance Programs

The Faculty and Staff Assistance Program is free and confidential counseling, consultation, and referral service that assists employees in resolving a broad range of personal, work related, and family problems.

The FSAP is offered through UMass Amherst University Health Services and is available to all Amherst Public, Amherst-Pelham Regional and Pelham Elementary School District employees as well as their immediate family members.

FSAP services are...



FSAP does not bill insurance companies and we do not collect co-payments. This is an employee benefit for faculty and staff. 


FSAP counselors carefully adhere to professional standards of ethics and confidentiality. Appointments and services are confidential to the fullest extent permitted by law. All records are kept separate from any medical or personnel records.


People are encouraged to take advantage of this free benefit, ideally before issues become overwhelming. Supervisors concerned about an employee can recommend the FSAP, but participation is not a condition of employment. 


The FSAP is based here in western Massachusetts, on the UMass Amherst campus. 


Counselors and clients meet face to face and are here to provide ongoing support.

Contact Information

Visit us at:
University of Massachusetts Amherst
202-205 Middlesex House
111 County Circle
Amherst, MA 01003-9288

Monday - Friday, 9:00 a.m. - 5:00 p.m.
(hours can be modified based on need)

Phone: 413-545-0350

Web page: http://www.umass.edu/humres/faculty-and-staff-assistance-program

Email: fsap@uhs.umass.edu


Middlesex House is located in the southern part of campus, off Massachusetts Avenue, to the left of Whitmore Administration Building. Parking spaces, designated as “EAP”, are available in lots 71 and 32.

Support Groups

Regularly scheduled FSAP group meetings offer a safe, supportive environment for people to share concerns, find solutions, and connect with others in similar situations. Topics vary; recent sessions have included stress reduction, work/life balance, working with students with emotional challenges, care giving, and transitioning into retirement. 

Website by SchoolMessenger Presence. © 2018 West Corporation. All rights reserved.